Privacy Policy

Introduction

Welcome to mrktbase. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our marketing tools platform, including our waitlist builder, newsletter growth tools, and feedback collection services.

By using mrktbase, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, company name, and billing information
• Profile Information: Optional profile details such as job title, phone number, and profile photo
• Content: Waitlist forms, newsletters, surveys, feedback forms, and other content you create using our services
• Communications: Messages you send us, support requests, and feedback
• Payment Information: Credit card details and billing addresses (processed securely through our payment providers)

Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our services, features you use, and actions you take
• Device Information: IP address, browser type, operating system, device identifiers
• Analytics Data: Page views, session duration, referral sources, and conversion metrics
• Cookies: Data collected through cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our waitlist, newsletter, and feedback collection services
• Account Management: To create and manage your account, process payments, and provide customer support
• Analytics: To understand how our services are used and improve user experience
• Communications: To send you service updates, security alerts, and marketing communications (with your consent)
• Security: To detect, prevent, and address fraud, abuse, and security issues
• Legal Compliance: To comply with legal obligations and enforce our terms of service
• Product Development: To develop new features and services based on user feedback and behavior

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and the safety of our users
• With Your Consent: When you explicitly authorize us to share your information
• Integrations: When you connect third-party services to your mrktbase account

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication measures
• Employee training on data protection
• Secure backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing of your data

To exercise these rights, please contact us at privacy@mrktbase.com. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our services. Cookies are small data files stored on your device.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted) for purposes including authentication, preferences, analytics, and advertising.

For more information about our use of cookies, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: